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Contact Information
Name: (Required)
E-Mail Address:
Company: (Required)
Title:
Street Address:
City: (Required)
State: (Required)
Zip/Postal Code:
Country:
Telephone: (Required)
Fax:
Requested Information
Contact:
Have a sales representative call
Send an information packet in the mail
Send an e-mail with more information
Questions or Comments:
Customer Service and Support Survey
I am interested in the following products: (Required)
Dry drawing compounds
Liquid drawing compounds
Iron phosphates
Zinc phosphates
Rust preventatives
Degreasers
Tube-forming coolants
Alkaline cleaners
Acid cleaners
Soak tank cleaners
Non-phosphate cleaners
Electrolytic cleaners
Deoxidizers
Etchants
Neutralizers
Rinse-aids
De-scalers
De-burring and burnishing compounds
Stamping lubricants
Paint strippers
What types of products does your company manufacture?
What range, in gallons, best describes your company's usage of metalworking fluids per year?
I am currently purchasing metalworking fluids from the following vendors:
Using a scale from 1 to 5, with 1 being not interested and 5 being very interested, please rank your interest in the following conditions:
Decreasing maintenance costs
1
2
3
4
5
Reducing waste costs
1
2
3
4
5
Access to customized fluids
1
2
3
4
5
Elimination of chlorinated drawing compounds
1
2
3
4
5
Elimination of zinc phosphates and stearate soaps
1
2
3
4
5
From 1 to 5, please rank the importance of the following factors when selecting a vendor:
Geographic location
1
2
3
4
5
Pricing and terms
1
2
3
4
5
Reputation
1
2
3
4
5
Length of time and business
1
2
3
4
5
Customer support
1
2
3
4
5
Product support
1
2
3
4
5
What is the current status/relationshiop with your specialty chemical vendor?
How would you best describe your role in the purchase of specialty chemicals?
If you have requested information in the past from Tru-Chem, did you receive the information? If so, in what time frame?
Are you interested in receiving a sample of a Tru-Chem product in order to run a trial with one of our representatives present?
Please indicate the product(s)
